Director, Programming & Curriculum

The Director of Programming and Curriculum is the steward and functional process owner of Acalog and Curriculog as well as several other key systems in Programming and Curriculum. The Director leads the workflow and performance management of curriculum systems and provides training for faculty, support for users, troubleshooting, and generates advanced reports.

• Serves as the Academic Affairs expert for Acalog and Curriculog processes; manages the University Catalog development process and the coordination with appropriate divisions; supports curriculum procedures during program and course development to ensure inclusion in the catalog as well as updated policy content.
• Establishes and maintains Acalog technical system and integration w/ Curriculog; manages Gateway interface, attends regular trainings on updates to system; manages updates in all parts of the catalog and the coordination with all units; handles template design for approvals in consultation with AVPPC.
• Establishes and maintains set up of forms and edits in Curriculog, workflows, entries of appropriate approval process (committees/chair/dean) reviewers each cycle and during; provides troubleshooting, training, and support for users; generates advanced reports.
• Manages electronic Student Opinion Survey administration, provides faculty tech support; serves as the system contact person; works with appropriate units to create PR campaigns; performs data extracts/analysis.
• Implements and manages a strategic publishing cycle that drives the Curriculum Committee's agenda and output and meets institutional deadlines for publication related to registration cycle; certifies that the catalog accurately reflects approved curricular changes at program and course level.
• Facilitates student progress by coordinating and managing 4-year, Transfer, and Metamajor Degree Map processes; provides tracking of all content edits and versions; collaborates with external partners and internal departments; updates documents in hard copy and on the website; supports future smart scheduling systems.
• Coordinates with the AVP, Programming and Curriculum and AVP, SPIEAA to establish and maintain electronic project tracking system for MOU's and Articulation Agreements for AVPPC units; documents, audits, archives, and website content.
• Provides support for Study Abroad and ILO software systems for AVPPC units.
• Assists with program review efforts; maintains forms/documentation; coordinates needed data with DAIR; tracks processes and sends regular reminders; schedules and coordinates meetings as needed; archives all documents.

• Performs all other duties as assigned

Direct Reports:

• None

Delegation of Work:

• NA

Supervision Given:

• NA

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of five (5) years of related job experience

License/Certification:

• None

• Master's degree
• Project Management Professional (PMP) Certification

Knowledge:

• Knowledge of the principles and best practices of project management in a higher education setting

Skills:

• Excellent project management skills; effective interpersonal and communication skills;
• Strong analytical and problem-solving skills

Abilities:

• Ability to use a variety of computer programs and software, including Microsoft Excel and Smart sheets in particular;
• Ability to meet deadlines;
• Ability to document processes and procedures;
• Ability to identify and manage complex project risks

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements;
• Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Project Management

• Manages project stages from proposal to completion ensuring project objectives are met within project budget and projected time frames.
• Clearly defines roles and responsibilities of project team; ascertains and secures necessary resources; and monitors project performance.
• Keeps management apprised of project status.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.

Problem Solving

• Formulates plans and strategies to proactively resolve anticipated problems.
• Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
• Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Writing Proficiency

• Demonstrates the ability to express information clearly and concisely in writing.
• Formulates and writes information to effectively communicate messages, ideas, and/or concepts for the intended recipient or audience.
• Uses appropriate words and tone, and correct grammar.