Coordinator, Esports

The Coordinator, Esports coordinates, markets, and facilitates esports programs.

• Recruiting and retaining students for eSports program
• Conducting coaching and instruction activities during training, practice, and competition
• Coordinating off-season, practice, and competition schedules
• Assisting with team travel when necessary
• Running camp, clinics, and promotional events
• Ensuring team compliance with all leagues, conference, and institutional rules and regulations
• Continuously ensuring program reputation are in alignment with the UHD values and brand

• Performs other duties as assigned

Direct Reports:

• Part-time employees

Delegation of Work:

• Occasionally assigns work to subordinate(s)

Supervision Given:

• Makes final decision on evaluating employee performance; scheduling work hours of other employees; on coaching and counseling; training; handling employee grievances and complaints; granting time off. Provides recommendations on promotions; salary increases; hiring new employees; discharging employees; and disciplinary actions.

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of two (2) years of job-related experience. Coaching or teaching experience, at least one (1) year competitive esports experience involving multiplayer online video games with team-based elements and expert knowledge of League of Legends and/or similar games. Understanding of hardware and software utilized in gaming.

License/Certification:

• None Required

• Bachelor's degree in Health and Human Performance or related field
• Experience coaching or playing in collegiate esports program. Experience in recruiting. Expert knowledge in games like Overwatch,
• League of Legends, Fortnite, Valorant, Apex Legends, CS:GO, Call of Duty, Rainbow Six Siege, Super Smash Bros., and DOTA2.
• Understanding of hardware/software utilized in livestreaming, and online broadcasting tools such as OBS, Zoom, Twitch, Facebook Live and YouTube Live.

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• Candidates must have strong analytical and problem solving skills, as well as excellent interpersonal and communication skills

Abilities:

• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Ability to demonstrate a vision for the collegiate esports program at UHD.

Primary Work Location:

• Office or gaming room environment

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Position is physically comfortable; individual has discretion about walking, standing, etc. Work environment involves minimal exposure to physical risks.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Work Leadership

• Leads the work of assigned staff.
• Assigns projects and tasks with clear instructions and understanding of work to be performed.
• Mentors and guides by sharing expertise, knowledge of work rules and procedures, and best practices.
• Follows up to ensure tasks and projects are completed within reasonable timeframes.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.