Executive Director, Gator Success Center

The Executive Director provides leadership and oversees all aspects of the Gator Success Center (GSC). The Executive Director develops a data, assessment and goal driven culture. This individual engages colleagues throughout the University in the collaborative development and execution of high-quality programming that contributes to increasing the retention, persistence, and graduation rate of all students with particular attention to reducing equity gaps.

• Leads strategic planning, campus wide collaboration, operational and overall management of all units within the Gator Success Center.
• Ensures grants meet stated goals and reporting deadlines.
• Collaborates with campus colleagues to ensure that College policies appropriately support the retention, persistence, and graduation of all students.
• Collaborates with Institutional Research in the development, implementation, and communication of retention and student success assessments and reports.
• Supports University cohort programs for FTIC & Transfer Cohort.
• Serves on university wide committees.
• Actively contributes to a positive office and work environment.
• Supervises, and provides training and professional opportunities for GSC staff members.

• Performs all other duties as assigned

Direct Reports:

• Full-time Employees

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees.

Required Education:

• Master's degree in Psychology, Human Development, Higher Education, or a related field

Required Experience:

• Five (5) years of related job experience

License/Certification:

• None

• None

Knowledge:

• Knowledge of student retention, success, and advising metrics and strategies, and the related trends, issues, and accepted practices;
• Knowledge of the financial aid process and the appeal process.

Skills:

• Effective collaboration skills;
• Strong leadership skills;
• Strong analytical and problem solving skills;
• Excellent interpersonal and communication skills.

Abilities:

• Ability to handle and resolve conflict;
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community.

Primary Work Location:

Physical Demands:

Accountability

• Accountable for oversight of organizational unit's projects and initiatives; monitors utilization of allocated resources and status of projected time frames.
• Ensures organizational unit's operation are in compliance with university and department policies and procedures; responsible for development and revision of policies and procedures for assigned area(s).
• Resolves complex issues after careful consideration of all relevant information.
• Collaborates with other university administrators to keep the university apprised of significant developments and issues.

Change Management

• Manages the development and implementation of change initiatives to advance the university's goals and objectives.
• Assesses the availability of resources and ascertains additional resources required to effect change within projected timelines.
• Promotes the benefits of new methods, technology, and/or work environments resulting from changes.
• Addresses concerns to minimize impact of potential consequences of changes.
• Provides encouragement and support to employees through the change process.
• Supports changes in the university's organizational structure.

Leadership

• Leads the organizational unit's endeavors to achieve its goals and objectives in support of the university's vision and mission.
• Oversees the organizational unit's operations in accordance with the university's shared values of excellence, student success, inclusiveness, respect, and integrity.
• Fosters a dynamic work environment that encourages teamwork and cooperation.

Financial Administration

• Assesses and modifies organizational unit's budget annually to provide sufficient resources for organizational unit's operations aligned with goals and objectives, in consideration of the university's budget constraints.
• Directs administration of the organizational unit's budget to ensure effective utilization of financial resources and compliance with federal, State, and university policies and procedures.
• Approves disbursement of funds consistent with the organizational unit's budget.
• Monitors status of organizational unit's budget, and directs the resolution of deficiencies and/or discrepancies.

Organizational Engagement

• Positively represents organizational unit to internal and external constituents in support of the organizational unit's efforts and in recognition of its accomplishments.
• Coordinates with other university administrators to collaborate endeavors across organizational units.
• Builds rapport with external constituents to advance the organizational unit's goals and objectives and engage the community with the university's efforts to address the needs and advance the development of the region.
• Competently responds to audits and requests from governmental entities and UH-System on behalf of the organizational unit.

Strategic Planning

• Develops organizational unit's short- and long-term goals and objectives that align with the university's strategic plan.
• Establishes assessment measures to evaluate the organizational unit's progress toward accomplishing its goals and objectives.
• Determines priorities and allocates resources to achieve the organizational unit's goals and objectives.
• Anticipates potential difficulties and concerns, and develops feasible contingency plans.
• Collaborates with other university administrators to coordinate efforts across organizational units.

Talent Management

• Communicates the organizational unit's priorities and initiatives to employees and the importance of their contributions to the organizational unit's goals and objectives.
• Motivates employees by encouraging a commitment to excellence and recognizing employee accomplishments.
• Clearly defines employee responsibilities and expectations; provides guidance and constructive feedback.
• Encourages employee participation in professional development and training, and supports mentoring and on-the-job training to provide the tools for employees to be successful.
• Promotes teamwork and a work environment that fosters cooperation.
• Manages the resolution of performance issues expeditiously and with discretion.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.