Coordinator, Center for Student Involvement and Leadership

Under the direction of the Director, Center for Student Involvement and Leadership, the Coordinator oversees the general operations of the department and works collaboratively with students to create and maintain a vibrant and active campus life.

• Advises student leaders, boards, councils, and cabinets on organizational development, program planning, and fiscal operations for a variety of student clubs and organizations including academic, professional, social, political, honor, and special interest clubs.
• Serves as the designated advisor for the Student Government Association and/or Campus Activities Board.
• Supports student club and organization events, including events held after business hours, through training and consultation on issues related to contracts, budget, staffing, crowd management, general safety, and interpreting University/System policies.
• Facilitates and implements student leadership programs, orientations, workshops, retreats, and mediations.
• Monitors organizational budgets and fiscal operations of student clubs/organizations.
• Assists in the maintenance of required records for student clubs/organizations.
• Works closely with the Events and Conferences Office and all other service providers to oversee student club/organization event management needs.
• Engages in all functional areas of the department, including student involvement/activities/leadership/events, orientation, lounge management, community involvement, and leadership.
• Assists with maintaining and updating social media platforms for the department.
• Assists with conducting program evaluation(s) and student satisfaction surveys for the department's continuous improvement plans and reports.
• Serves on university and other committees as assigned by Director, Center for Student Involvement and Leadership.

• Performs all other duties as assigned by the Director and/or Associate Director, Director, Center for Student Involvement and Leadership.

Direct Reports:

• Part Time Employees

Delegation of Work:

• Regularly assigns work to student employees

Supervision Given:

• Makes final decision on hiring employees; makes final decision on scheduling employee work hours; makes final decision on coaching and counseling; training; and makes final decision on granting time off

Required Education:

• Bachelor's Degree

Required Experience:

• Minimum of one (1) year of related job experience

License/Certification:

• None Required

• Experience working in higher education
• Experience with advising student clubs/organizations
• Experience with event planning and management
• Experience with marketing through social media

Knowledge:

• Knowledge of campus and community resources
• Demonstrated understanding of the issues faced by students who are members of underrepresented groups
• Demonstrated knowledge of student development theory
• Knowledgeable of social media uses in student activities including Facebook, Twitter, and Instagram
• General knowledge of sound systems, lighting systems, and other media equipment used in student events
• Knowledge in programming, even management, club advising and leadership development

Skills:

• Excellent customer service, interpersonal, communication and writing skills
• Strong planning and organizational skills with attention to detail

Abilities:

• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong initiative and the ability to coordinate multiple tasks simultaneously in a high pressure environment

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements.
• Position is physically comfortable; individual has discretion about walking, standing, etc.
• Occasional lifting, pushing, climbing, and pulling may be required.
• Work environment involves minimal exposure to physical risks.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.