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Document Upload

Document Upload Instructions

Save time. Upload Scholarships and Financial Aid forms via your myUHD self-service account!

Quick Steps to Upload a Document

  1. Log into myUHD self-service account. Navigate to the To Do List in the Financial Aid section. Self service>Financial Aid>To Do List.
  2. Within your To Do List, find the document you would like to upload. Click on the title of the document or click “Upload/View Document” link. This will take you to the item’s description. You should see an active “Upload File” button. Click on the button to upload a document.
  3. A window with instructions and information about the upload process will open. Please Note: Disable any pop-up blockers within your browser.
  4. Please scroll to the bottom of the window and use the “Browse” button to search for the appropriate file on your computer. The document must be in PDF format and all pages for that particular checklist item must be saved in one PDF file. Once you have located and selected your document, click the “Upload Image” button.
  5. A pop-up window will display to show it uploaded successfully. Click “Ok.”
  6. Once you have completed the upload, click “Done.”
  7. On the next screen, click “Return.” You will have the option to view the document that you uploaded. If you would like to review it, click “View File.” Otherwise, click “Return.”
    8. Refresh the page by clicking the green “GO” button. This will show the status of the document as “Received” on your To Do List.
  8. If you have other documents to upload, repeat the process under the appropriate checklist items.

Tips for Converting Documents

For converting .doc file to .pdf:

  1. Open the document in Microsoft Word
  2. Click the File tab
  3. Click Save As
  4. In the File Name box, enter a name for the file (file names should be kept short and cannot include brackets, quotations or any special characters)
  5. In the Save As Type list, choose PDF (*.pdf)
  6. Click Save

For saving images to pdf:

  1. Open a new blank document in Microsoft Word
  2. Click the Insert tab
  3. Click Picture
  4. Choose the image file you want to insert, click Insert
  5. Adjust the image orientation if required (click on the image, click the Picture Tools tab at the top, choose Rotate and adjust rotation)
  6. Click the File tab
  7. Click Save As
  8. In the File Name box, enter a name for the file (file names should be kept short and cannot include brackets, quotations or any special characters)
  9. In the Save As type list, choose PDF (*.pdf)
  10. Click Save

*Please note: For PCs with 2007 Microsoft Office, an add-in and can be installed to convert the files to PDF.

Files must be uploaded in PDF format only. Scanned images such as .jpg, .bmp or .tiff files, must be converted to PDF before uploading. Maximum file size for each document is 25MB. See instructions below for solutions to size file greater than 25MB. (For converting images and .doc files to PDF, follow the instructions below (an Adobe Acrobat writer is required to convert files to .pdf)

If your PDF file is too big- try one of the following solutions:

  1. Scan document at a lower resolution
  2. Scan document in Black & White
  3. Three ways to reduce PDF files

FAQs: Financial Aid Document Upload Process

What are the electronic criteria to upload documents?

The documents must be in .pdf format only, and the file size limit is 25MB per PDF. Documents comprised of multiple pages, should be combined into a single PDF file first, and then uploaded. For example, if your tax transcript consists of 6 pages, please scan all 6 pages and save it as one PDF file that you can upload into your tax transcript To Do List. The orientation of the text should match the orientation of the document file (i.e., portrait/landscape).

If you are uploading a verification worksheet form, please ensure the form is completed in dark ink and clearly scanned.

Once uploaded, the documents cannot be edited by the applicant. Ensure that you are submitting the correct documents for the specified To Do List item.

Can all financial aid documents and forms be uploaded using this service?

Currently, only certain verification documents can be uploaded. In the future, we may expand this option to include additional financial aid forms.

Can I include multiple scanned pages within each PDF?

If the documents are in the same group and are comprised of multiple pages, they should be combined into a single PDF file first, and then uploaded to the appropriate To Do List item. However, if the multiple scanned pages are applicable to multiple To Do List items, you must separate them. For example, if you are combining parents’ tax transcript and your tax transcript into one document and uploading it into the Parent Tax Transcript To Do List item only, this will leave the Student Tax To Do List item incomplete. The proper way to address this is to create one PDF file for the parent tax document and another separate PDF file for the student tax documents.

What if I accidentally submitted the wrong document? Can I submit another version?

All versions of the forms submitted must be stored in our imaging service. However, if you want to upload another PDF for the same To Do List item, you must contact our office and a representative will update your To Do List item to “Incomplete” status. If your To Do List is currently in “Received” status, you cannot upload any PDF documents for that item.

How long will it take to process my documents after I upload them?

The processing time for uploaded verification documents is the same as those submitted via fax, mail and at the front counter. The verification process can take 3-4 weeks and may be longer during peak times throughout the year. Peak times occur in July, August and September.

May I use my cell phone application to scan documents and save them as a .PDF?

We recommend students use the most secure and accessible method to scan documents containing sensitive information. If the PDF file meets the electronic criteria as listed above, you may use any method to scan the document. UHD does not have a list of recommended smartphone apps for document scanning.